Video Gallery
Every 7-Asset help video, grouped by area: 74 videos. Select a title to open its guide.
Getting Started
Sign in with your work username and find the screens your role can use.
See the state of the asset register at a glance when you sign in.
See who you are signed in as and which roles you hold.
Core Asset Lifecycle
Take a business need through specification, budget, supplier and approval to a placed purchase order.
Check a delivery against its purchase order and record what arrived.
Follow a shortage, rejected or damaged delivery line from the inspection to resolution.
Create the record for one serialized asset with its identity, acquisition details and condition.
Give an asset its tag, barcode or QR reference and check nothing else uses it.
Move a received asset into a zone, rack and shelf position.
Record testing, imaging, configuration and a quality check until the asset is deployment-ready.
Assign an available asset to a destination and person.
Release an approved allocation, deliver it, and have the recipient accept it.
Move an asset from one location or custodian to another through approval, release and receipt.
Accept or reject what was sent to you and record its condition.
See the equipment in your custody and report changes, loss or damage.
Record an issue, service the asset and keep its service history.
Send a defective asset for repair and bring it back to be checked and classified.
Check warranty cover, raise a claim with the supplier and track it to closure.
Provide a replacement for a failed asset and update both records.
Bring an asset back to the warehouse, acknowledge and inspect it.
Decide what happens next to a returned asset and move it to the right area.
Return an inspected asset to available stock and allocate it again.
Request and approve retirement of an obsolete or unserviceable asset.
Record how and when a data-bearing asset was wiped, with its certificate.
Authorize disposal after retirement and sanitization, and keep the evidence.
Inventory, Audit and Reconciliation
Scope a count, record what is physically there, and sign off the differences.
Verify every asset in scope for location and condition, then reconcile.
Assign, investigate, propose a correction, get it approved, and close.
Correct a wrong record with a reason, evidence and an independent approval.
Write an asset off with a documented reason and an independent approval.
Report an asset as lost or stolen and let the investigation run.
Build the opening-to-closing balance bridge and resolve the exceptions.
Find assets still in transit and clear each movement.
Compare the warehouse stock sheet with 7-Asset and investigate the mismatches.
Compare values, price sources and insurance records against the register.
Warehouse Operations
Record custody passing from the supplier or carrier to the warehouse.
Route stock into receiving, inspection, good stock, quarantine and the other controlled zones.
Move stock between zones, racks and shelf positions.
Check the item, identify the carrier and release it.
Acknowledge, inspect, classify and route returned equipment.
Record who is authorized and who entered the warehouse.
Keep stacking rules, rack load limits and inspections on record.
Keep receiving, transfer, dispatch and count documents with their transaction.
Using 7-Asset
Filter the register by code, tag, serial, barcode, name or model, or by status, and open the asset record.
Upload a controlled template, validate it, fix errors and load.
Create, update and archive suppliers, and review how they performed.
Record a purchase order and track what has been received against it.
Record a supplier or service contract and link the assets it covers.
Log an asset issue and follow it through classification, assignment and resolution.
Identify an asset by scanning its code.
Users and Access
Create a unique account and give it a role.
Give a user the role that matches their responsibilities.
Change a user's roles when their job changes.
Stop a user from signing in when they leave or change role.
Set a new password for a user.
See what each role may do, and create a role.
Support and Operations
Log, classify, assign, escalate and resolve an incident.
Investigate recurring incidents, act on the cause and check it worked.
Corrective Action and Risk
Record the risk, owner, action and target date, then validate and close.
Find overdue actions and escalate them to ITD management.
Review a recurring discrepancy or incident for root cause and prevention.
Reporting
See every asset by location and custodian.
Monitor deliveries, partial receipts and rejected items.
Monitor movements, approvals and assets in transit.
Compare count and self-audit results with the register.
Monitor aging and status of defective and returned assets.
Monitor retirement approvals, sanitization and disposal.
Summarize quantities, approved costs, values and insurance.
See incidents and support performance for the application.
Produce and review the weekly pack.
Produce and review the monthly pack.
See the figures for each module on one page.
See who did what and when, and the stock movement ledger.
Audit Evidence
Link source records to the activity they support and find them again for audit.